A single point of trust for an entire nationwith no room for downtime
Hungary needed a central authentication infrastructure that could serve every citizen and every government service under the force of law. The system had to handle not just citizen logins but retrieving user attribute set, legal entity representation, document authentication, power of attorney, and integration with the civil registry all meeting the EU's evolving eIDAS regulation. The cost of failure was not measured in lost revenue but in lost access to healthcare records, tax services, and pension systems.