With our secure and reliable video interpreting service (MOBIX), you can grant equal access and communication for your staff or customer using sign language. E-Group’s solution (Kontakt) can connect the deaf and hard of hearing people with an interpreter through a video call. We are proud to work with some of the leading organizations in Hungary (Hungarian National Bank, MNB), Gambling Service Provider of Hungary (Szerencsejáték Zrt), Deaf and Hard of Hearing Community of Hungary (SINOSZ), sports retailer (Decathlon S.A., etc.) to drive a step-change in communicating and connecting with the deaf and hard of hearing community.
E-Group’s solution (MOBIX) connects the visually impaired people with volunteers to help them through a video stream to perform seemingly simple everyday tasks, such as distinguishing between bottles in a shop or helping to catch the right train. The remote platform is free to use and operators are eager to provide immediate help. Our solution won the international award of social Innovation, SozialMarie in 2020.
Identifying and classifying important symptoms in time could be a matter of life and death, for instance in the case of a stroke. A doctor trained in treating strokes connects directly to a suitable medical professional, e.g. ambulance crew through our secure remote communication platform (MOBIX), and work together to provide the best care and the appropriate quality decision for the patient.
Our solution is designed to help service organizations, e.g. banks, to enhance and partially replace human operator or menu-driven client interactions in customer service with an intelligent AI-powered natural language conversation engine (XANTA). It allows companies to significantly reduce their operational costs while maintaining strong and personalized customer contact.