MOBIX Assisted Hearing

MOBIX is a smart software platform, that provides VSR / VRI* functionalites as well as supporting integrated multimedia communication for the deaf and hard of hearing. It is based on the MOBIX platform, which has been proven in several sectors, and thanks to its many years of development experience, it provides a sufficiently mature, secure and complex solution.

*(VRS - Video Relay Service; VRI - Video Remote Interpreting)

 

Functionalities

for users

  • Call a sign-language interpreter as need
  • Send audio, video, and text messages
  • Remote interpreting
  • Can be used from any device: smart phone, tablet or computer

for service providers

  • Service statistics
  • Support for financial reporting and billing
  • Develop and manage a unique call center service
  • Establishment of services: by subscription or by interpreter
  • Service tracking

Benefits of MOBIX

Customizeable

Processes, colors, corporate identity, custom logo, fully customizable for each organization.

Efficient

Simple, easy-to-understand interfaces for users, interpreters and administrators as well.

Cross-platform

Available in Android, iOS, and PC environments through a browser.

Convert Live Speech to Text

An interpreter can speak on a voice basis while the system converts it to text, thus increasing interpretation performance.

Keep your resource up to date

Administrators get a comprehensive view of statistics such as usage, traffic, business, and billing.

High security communication and independent platform

The MOBIX application is independent and based on its own infrastructure therefore it ensures maximum security for users and service providers unlike other third party solutions.

Structure

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Main functionalities of the interpretation center

  • Organizational registration
  • Easy connection
  • Service Desk
  • User registration
  • Verify user data
  • Support user registration processes
  • Access management and monitoring
  • Monthly settlement report
  • Visualization of call traffic

Main functionalities of MOBIX client application

  • Download it from the app stores
  • User login
  • Registration and presence information
  • Video call with another user
  • Send text message
  • Leave text message
  • Manage queues
  • Request a call-back
  • Phone call to PSTN
  • Speech to Text (S2T) integration
  • Interface for the blind with Braille
  • BlueTooth integration – vibrating bracelet

MOBIX in action

The KONTAKT Interpretation Services (www.skontakt.hu) system was developed by E-Group in 2013-2014 for the Hungarian Association of the Deaf and Hard of Hearing.

Product website: www.mobix.hu