E-Group is headed towards new business directions utilizing conversational commerce, intelligent assistants and chatbots.
Our main target is a domain-independent dialogue framework utilizing well founded natural language processing technolgies and making the dialogue service availabe to B2C communication fronteds (call centers, web forms, chat, etc., i.e. truly omnichannel or frontend independent) or backend services through well defined dialogue service interfaces.
This line of innovation is partly supported by an Eureka-Eurostars grant co-funded by Eureka membercountries and the European Union Horizon 2020 Framework Programme.
- Title of the Project: Speech2Process - Smart, natural language semantic analyser platform to process oriented back-ends
- Time to completion: 24 months